Noticeboard

GP Shortage & Change to Routine Appointments
At present the practice has a shortage of GPs and while we are trying to address this we would appreciate your patience.

SPIRE (Scottish Primary Care Information Resource)
The way information from GP patient records is used to help plan health and care services in Scotland is improving – to find out more about what this means for you, visit spire.scot or call NHS Inform on 0800 22 44 88.

Wasted Medicines
Wasted medicines cost NHS Forth Valley approximately £1.2 million every year. THINK before you order repeat medicines; CHECK what medicine you already have; ORDER only what you need.

MJOG
To benefit from this new automated text messaging service please provide us with your mobile telephone number.

Missed Appointments
If you can't attend an appointment PLEASE CANCEL IT.

Patient Participation Group/Suggestions
Do you have any ideas or suggestions? If so, please contact reception or click on Contact Details above and follow the link.

Internet Appointments
Contact reception for details. Repeat prescriptions can be ordered via this service.

Order Repeat Prescriptions Online
Order via Internet Appointments. 

Telephone Numbers
Keep your contact details up to date by notifying the practice of any change of telephone numbers.

Appointments

We offer a comprehensive appointment system with a range of appointments running from 8.00 am-6.00 pm, and 2 early morning surgeries per week starting at 7.00 am. Please telephone the practice on 01259 750531 in the first instance to arrange a consultation.

When you contact the practice for an appointment you will be offered the next available appointment. Future appointments can only be booked 1 week in advance. If you feel that your symptoms require urgent attention and cannot wait for the next available appointment, you can speak with one of our trained practice advisers. They will ask you for a brief description of your symptoms, along with your contact telephone number. Asking these important questions ensures that you are directed to the appropriate clinician or service, giving this information assists the clinicians to prioritise the day's calls. All information shared with our staff is treated with strict confidentiality rules. Your telephone call to reception may be recorded for training and development purposes. We would urge you to always telephone the practice if you require urgent on the day treatment, drop-ins will only be seen at the duty clinician's discretion.

Access Online Appointments (currently unavailable)

As well as phoning or coming in to the practice appointments can now be booked online. EMIS Access is an appointment booking service available online now. Please ask at reception for registration.

Online Consultations

If you have an appointment arranged with one of our GPs for an online consultation, at your allocated appointment time please click on the following link: NEAR ME CONSULTATION LINK 
This link should only be used if you have spoken with a GP and been allocated an appointment time.

IF YOU ARE NOT GOING TO MANAGE TO KEEP AN APPOINTMENT PLEASE TELEPHONE IN PLENTY OF TIME TO CANCEL THE APPOINTMENT IN ORDER TO ALLOW SOMEONE ELSE TO USE THE SLOT. TO CANCEL AN APPOINTMENT PLEASE PHONE 01259 750531

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